Please find all details below and sign up here (scroll to the very bottom to find the reusable plan options)
REUSABLE PROGRAM COST
5% for the Environment
Launching our reusable program means we need a team responsible for storing, tracking and sanitizing containers, among other logistics associated with the program. Because of this, all subscription customers participating in our re-usable will receive a 5% weekly discount on our meal plans, as opposed to the 10% subscription discount (that uses conventional single use containers).
RETURNING / TAKING CARE OF YOUR CONTAINERS
When to Return Your Containers
Your reusable containers should be returned during the following week's delivery or pick-up.
Local delivery customers — please leave the reusable containers in your YAYE bag by your front door (or wherever you receive our deliveries) on your next delivery day so that our driver can return them back to us. For local pick-up customers, please drop off your rinsed tiffin containers at your designated YAYE pick-up site when you pick-up your next set of meals.
Forgot to Leave Your Containers Out on Delivery Day?
You may drop them off at any of our YAYE pick-up sites. View YAYE pick-up sites here.
Cancelled But Still Have Containers?If you cancel your subscription and still have our reusable containers, you must return them to a YAYE drop-off/pick-up site (view YAYE pick-up sites here) within 2 weeks of the date you received them to avoid a fee. If you cancel your subscription and still have a future delivery scheduled, you can request that we deliver your final set of meals in single-use containers (instead of reusables) so that you don’t need to worry about returning them later on.
FeesFailure to return any reusable containers (after 2 weeks of receiving them) will result in a $10 charge per container (squares, rectangles and bowls), and $5 per ramekin (sauce/topping container).
If you return your containers after the deadline and you've already been charged, we will return 50% of the fee total back to your account in the form of YAYE store credit.
If a container is returned with any damage, we will process the appropriate fee for the type of container (see fees above). This will be a case by case basis, so please reach out with a picture if one of your containers break.
WashingPlease ensure that all containers are thoroughly rinsed before returning them (if you use the dishwasher, please only use the TOP RACK), and please be careful not to damage or remove the tracking sticker, as this is how we track each container. We will wash and sanitize each container returned to our kitchen as well!
THANK YOU! 🌎♻️
scroll to the very bottom to find the reusable plan options